Privacy Policy

Last Updated: 11/01/24

Bert Lee Speaks ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you engage with our services, and your rights regarding this information.

1. Information We Collect

We collect the following types of personal information:
- Personal Identification Data: Your name, email address, and phone number.
- Payment Information: Information necessary for payment processing, such as payment details.

2. How We Collect Your Information

We collect information through:
- Booking Appointments: When you book appointments with us, we collect necessary contact and payment information.
- Forms and Other Interactions: We may collect data through forms, subscriptions, or other interactions on our website.

3. How We Use Your Information

We use your information for the following purposes:
- Communication: To contact you regarding appointments, updates, and inquiries.
- Appointment Management: To schedule, manage, and confirm appointments.
- Payment Processing: To securely process payments for our services.
- Marketing: To provide you with information on upcoming events, special offers, and relevant updates (with your consent where required by law).

4. Sharing Your Information with Third Parties

We may share your personal information with third parties to fulfill our services:
- Service Providers: Such as payment processors and marketing platforms, to manage payments and promotional communications.
- Legal Compliance: If required by law, regulation, or legal process, we may share information to comply with legal obligations.

5. Data Retention

We retain your personal data for the following periods:
- Communication and Appointment Data: Retained as long as you remain a client or until you request deletion.
- Payment Data: Retained for up to 7 years for tax and audit purposes.
- Marketing Data: Retained until you opt out or withdraw consent, with periodic reviews to ensure accuracy and relevance.

6. Your Rights and Choices

Depending on your location, you may have the following rights under GDPR, CCPA, or similar data protection laws:
- Right to Access: You can request to know what personal data we hold about you.
- Right to Correction: You can request to correct or update your personal information.
- Right to Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
- Right to Withdraw Consent: You may withdraw consent for data processing where applicable.
- Right to Opt Out of Marketing: You can opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at [Contact Email].

7. Security of Your Information

We implement security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, please note that no method of electronic transmission or storage is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this policy. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at bertlee.speaks@gmail.com